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Privacy Policy |
This policy tells you about how we use and protect your personal information.
Contents
Scope
This Privacy Policy
describes how we handle your personal information for our services on the
BidzDown websites. It applies generally to the BidzDown.com website and other
related websites where this policy appears in the footer of the page. Some
BidzDown -branded websites or websites we operate may be governed by separate
privacy policies. The policy that applies on any of our domains or sub domains
is always the policy that appears in the footer of each website.
Our subsidiariesŐ and
joint venturesŐ privacy practices are similar to those described in this
Privacy Policy. Subject to the requirements of applicable law, we strive to
provide a consistent set of privacy practices throughout the global BidzDown
trading community. By accepting the Privacy Policy and the User Agreement in
registration, you expressly consent to our collection, storage, use and
disclosure of your personal information as described in this Privacy Policy.
This Privacy Policy is effective upon acceptance for new users and is otherwise
effective on July 9, 2007.
Collection
You can browse our sites
without telling us who you are or revealing any personal information about
yourself. Once you give us your personal information, you are not anonymous to
us. If you choose to provide us with personal information, you consent to the
transfer and storage of that information on our servers located in the United
States.
We may collect and store
the following personal information:
email address,
physical contact information, and (depending on the service used) sometimes
financial information, such as credit card or bank account numbers;
transactional
information based on your activities on the sites (such as bidding, buying,
selling, item and content you generate or that relates to your account);
shipping, billing
and other information you provide to purchase or ship an item;
community
discussions, chats, dispute resolution, correspondence through our
sites, and correspondence sent to us;
other
information from your interaction with our sites, services, content and
advertising, including computer and connection information, statistics on page
views, traffic to and from the sites, ad data, IP address and standard web log
information;
information from
other companies, such as demographic and traffic data; and
other
supplemental information from third parties (for example, if you incur a debt
to BidzDown, we will generally conduct a credit check by obtaining additional
information about you from a credit bureau, as permitted by law; or if the
information you provide cannot be verified, we may ask you to send us
additional information, such as your driver license, credit card statement, or
a recent utility bill or other information confirming your address, or to
answer additional questions online to help verify your information).
Marketing
We don't sell or rent your
personal information to third parties for their marketing purposes without your
explicit consent. We may combine your information with information we collect
from other companies and use it to improve and personalize our services,
content and advertising. If you don't wish to receive marketing communications
from us or participate in our ad-customization programs, simply indicate your
preference once you sign-on in My BidzDown (or similar account status page) or
by following the directions provided in an email or from a link on the
advertisement.
Use
Our primary purpose in
collecting personal information is to provide you with a safe, smooth,
efficient, and customized experience. You agree that we may use your personal
information to:
provide the
services and customer support you request;
resolve
disputes, collect fees, and troubleshoot problems;
prevent
potentially prohibited or illegal activities, and enforce our User Agreement;
customize, measure
and improve our services, content and advertising;
tell you
about targeted marketing, service updates, and promotional offers based on your
communication preferences; and
compare
information for accuracy, and verify it with third parties.
Our Disclosure of Your
Information
We may disclose personal
information to respond to legal requirements, enforce our policies, respond to
claims that a listing or other content violates the rights of others, or
protect anyone's rights, property, or safety.
We may also share your
personal information with:
Members of our corporate family to help detect and
prevent potentially illegal acts and provide joint content and services (for
example, registration, transactions and customer support). Our corporate
affiliates will send marketing communications only to users who request these
services.
Service providers under contract who help with our
business operations (such as fraud investigations, bill collection, affiliate
and rewards programs and co-branded credit cards).
Other third parties to whom you explicitly ask us
to send your information (or about whom you are otherwise explicitly notified
and consent to when using a specific service).
Law enforcement or other governmental officials, in
response to a verified request relating to a criminal investigation or alleged
illegal activity. In such events, we will disclose information relevant to the
investigation, such as name, city, state, zip code, telephone number, email
address, User ID history, IP address, fraud complaints, and bidding and listing
history.
BidzDown VeRO Program
participants under confidentiality agreement, as we in our sole discretion
believe necessary or appropriate in connection with an investigation of fraud,
intellectual property infringement, piracy, or other unlawful activity. In such
events, we will disclose name, street address, city, state, zip code, country,
phone number, email address and company name.
Other business entities, should we plan to merge
with or be acquired by that business entity. (Should
such a combination occur, we will require that the new
combined entity follow this privacy policy with respect to your personal
information. If your personal information will be used contrary to this policy,
you will receive prior notice.)
Without limiting the
above, in an effort to respect your privacy and our ability to keep the
community free from bad actors, we will not otherwise disclose your personal
information to law enforcement, other government officials, or other third
parties without a subpoena, court order or substantially similar legal
procedure, except when we believe in good faith that the disclosure of
information is necessary to prevent imminent physical harm or financial loss or
to report suspected illegal activity.
Activity Associated with
User IDs
Your User ID is displayed
throughout BidzDown and is therefore available to the public. All of your
activity on our sites is traceable to your User ID. Other people can see your
bids, items that you have purchased in the past, items for sale, storefronts,
feedback, ratings and associated comments, and so on. Notices are sent to other
community members regarding suspicious activity and policy violations on our
sites and refer to User IDs and specific items. Therefore, if you associate
your name with your User ID, the people to whom you have revealed your name
will be able to personally identify your BidzDown activities.
Using Information from BidzDown
BidzDown enables you to
share personal and financial information to complete transactions. We encourage
you to disclose your privacy practices and respect the privacy of other users.
We cannot guarantee the privacy or security of your information and therefore
we encourage you to evaluate the privacy and security policies of your trading
partner before entering into a transaction and choosing to share your
information. To help protect your privacy, we allow only limited access to
other users' contact, shipping and financial information to facilitate your
transactions. When users are involved in a transaction, they may have access to
each other's name, User ID, email address and other contact and shipping
information. In all cases, you must give other users a chance to remove
themselves from your database and a chance to review what information you have
collected about them.
You agree to use user
information only for:
BidzDown transaction-related purposes that are not
unsolicited commercial messages;
using services
offered through BidzDown (e.g.
escrow, insurance, shipping and fraud complaints), or
other purposes
that a user expressly chooses.
Cookies
We use "cookies"
(small files placed on your hard drive) on certain of our pages to help analyze
our web page flow; customize our services, content and advertising; measure
promotional effectiveness, and promote trust and safety.
A few important things you
should know about cookies are that:
We offer certain features that are available
only through the use of cookies.
We use cookies to help identify you and maintain
your signed-in status.
Most cookies are "session cookies,"
meaning that they are automatically deleted from your hard drive at the end of
a session.
You are always free to decline our cookies if your
browser permits, although doing so may interfere with your use of some of our
sites or services.
You may encounter cookies from third parties on
certain pages of the sites that we do not control. (For example, if you view a
web page created by another user, there may be a cookie placed by that web
page.)
No Spam, Spyware or Spoofing
We and our users do not tolerate spam. Make sure to set your BidzDown notification preferences so we communicate to you as you prefer. You are not licensed to add other BidzDown users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report BidzDown -related spam or spoof emails to BidzDown, please forward the email to support@bidzdown.com or support@bidzdown.com. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.
Account Protection
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your BidzDown password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify BidzDown and change your password.
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by signing on to BidzDown. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our BidzDown User Agreement, and take other actions otherwise permitted by law.
Security
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
Third Parties
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are bidders, buyers or sellers on our sites or other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. BidzDown does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.
General
We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Site. In addition, we will notify you through the BidzDown Message Center. If your questions are not answered online, you may write to us at: BidzDown Inc. Attn: Legal - 287 S Robertson Blvd, Suite 550 Beverly Hills, CA 90211, or using the Contact Us form.
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